Your Privacy Is Important to Us
At iFFALCON, we value your trust and confidence. We believe that we earn your trust by continuing to bring you exceptional products and services for your home in a private and secure manner. We sustain that trust by honoring this commitment every day.
This privacy statement applies to information we receive about you through iffalconpakistan.com. We created this privacy statement to explain our commitment to you.
Working to Meet Your Needs Through Information
In the course of doing business, we collect and use various types of information, including information available from public records and market research, as well as information you provide to us. We use this information to serve you and help you learn more about home digital products.
We may collect personally identifiable information from you when you purchase a product from iffalconpakistan.com, register on our website, complete a survey, or request information from us.
The personal information we collect may include your name, address, preferences, payment information required to process purchases, email address, clickstream data, and navigation data.
Keeping Information Accurate
Keeping personal information accurate and up to date is very important. Our customer service personnel are available to review the information we hold about you, such as your warranties and service contracts, so that together we can confirm its accuracy. If you find that information about you is incomplete, inaccurate, or outdated, please contact us using the details below so we can correct it.
Bringing You Value While Honoring Your Preferences
How and Why Information Is Shared
We limit who receives information and the types of information that are shared. We share information with the goal of bringing you innovative digital products and more choices.
Sharing information within iFFALCON: To offer you a full range of iFFALCON digital home products and services, the personal information we hold about you may be shared among TCL/iFFALCON companies as permitted by law and our agreement with you.
Sharing information with companies that work for us: To assist us in offering goods and services, we may occasionally share information with service providers that work for us, such as companies that process your order or record your warranty information.
Sharing information with companies that bring you value: Personal information, excluding credit card information and Social Security numbers, may be shared with reputable organizations whose products and services you may find beneficial.
Sharing information with others: We may disclose your information when required by law or legal process, to protect and defend the rights of iFFALCON, or when we reasonably believe disclosure is necessary to protect the personal safety of users, iFFALCON, this website, or the public.
Information collected when people visit this website may include the number of visits, average time spent on the website, pages viewed, and purchases made. This information helps us improve the website's content and design so we can better serve our visitors. iFFALCON may provide aggregated and anonymized data of this nature to third parties.
The website also collects your IP address to help us administer it. Some pages on iffalconpakistan.com use cookies so that we can serve you better when you use and return to our website.
Offering You Choices
During registration, you may be given an opportunity to express your preferences regarding how information about you is used.
Keeping Your Information Secure
Keeping the personal information we collect about you secure is one of our most important responsibilities. We value your trust and handle personal information with care. Our employees access information about you when needed to complete your purchase, maintain service or warranty agreements, or otherwise meet your needs. We may also access information when considering a request from you for additional services, honoring our agreement with you, or responding to requests as required by law.
We safeguard information according to established security standards and procedures, and we continually assess new technologies for protecting information. Our employees are trained to understand and comply with these information principles.
Children's Information
We believe that protecting children's privacy is important. Our website is not designed to specifically attract or interact with children aged 13 or younger.
Other Websites
iffalconpakistan.com may contain links to other websites. We are not responsible for the content or privacy practices of those websites. We encourage you to read their privacy statements.
Effective Date
This policy is effective as of [insert effective date]. We may update this statement and post changes on this page to ensure you are clearly informed of changes to our information-handling practices.
Ask Us
If you have questions or comments about our privacy practices, contact us at customercarepak@tcl.com. Your email address will be added to the personally identifiable information we collect from you.